Telegram bots
Menus, scenarios, forms, notifications, private cabinet and CRM integration.
Chatbots • Telegram • CRM
Chatbots that accept requests and pass them to CRM
We build bots for first response, booking, consultations, data collection, notifications and forwarding requests to managers.
VanTech
Why a chatbot is useful
A bot quickly accepts a request, asks the right questions, does not lose clients after hours and sends data to CRM.
WhatsApp and messengers
Consultation scenarios and handoff to a manager.
Website bot
Page assistant, contact collection, questions and lead transfer.
CRM integration
Create a lead, deal, task or comment in the client card.
Notifications
Messages to clients, managers, leaders or group chats.
Support
Typical answers, request statuses, routing and knowledge base.
What a bot can do
What a bot can do
A bot does not fully replace a manager, but removes first-line routine and helps bring a client to the next action faster.
Collect contact
Name, phone, service, comment.
Verify data
VIN, order number, appointment date or any parameter.
Book a service
Choose date, time and direction.
Send to manager
CRM or chat notification.
Remind client
Appointment, payment or status message.
Collect feedback
Rating, comment and repeat request.
Process
Bot development stages
01
Scenario
Branches and questions.
02
Prototype
Logic approval before development.
03
Development
Bot and integrations.
04
Testing
Scenarios and errors.
05
Launch
User connection.
06
Support
Improve by statistics.
FAQ
Chatbot FAQ
Can we start with a simple bot?
Yes. Start with a menu and request form, then add CRM and advanced scenarios.
Can it work with Bitrix24?
Yes. It can create leads, deals, tasks and comments.
Do we need to write bot texts?
We can help prepare the scenario and message copy.
VanTech
Contact us
Need a system built around your business?
Tell us where leads, tasks or control are being lost. VanTech will suggest the CRM, website and automation architecture.